Practice Management

Amanda Tamblin (f)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Lou Todd (f)

As our Lead Adminstrator, Lou's role is vital to making sure that patients are called in for all their necessary health checks , ensuring that the patients notes and records are up to date and also providing vital administrative support to the Practice Manager. Her knowledge is extensive and pivotal in making sure we provide the best service to our patients that we can.

Reception

Mrs Gillian Wilkie (f)

Delabole Surgery

Mrs Sharon Dales (f)

Our receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Ms Clare Manning (f)

Secretaries

Ms Tina Bailey
Miss Amy Roberts (f)
 
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